With the help of Jet Services International's worldwide network of agents and vendors, the highest level of service and attention is ensured for client's aircrafts, crews, and passengers while on the ground.

Ground Handling Arrangements

Jet Services International can set up and coordinate ground handling for your aircraft in any location. We have proven our proficiency in all areas, including passenger, cargo, VIP and diplomatic flights. We can provide full aircraft handling with all services - such as air stairs, GPU, push back and tow bar - and select handlers appropriate to your flight or client type, whether passenger, cargo or VIP.

You can rely on our extensive network of handling agents to get your aircraft turned around on time. Our agents are all IATA approved: they use quality assured equipment operated by personnel who are trained to specification. They are available 24 hours per day or during the operating hours of specific airports.

24 hour Travel Desk

Jet Services International travel department will efficiently set -up hotels, air or car bookings around the world as per the client’s requirements.

Hotel & Catering

Concerned about where your passengers will be staying? We would be happy to book your hotel requirements with our preferred hotels. In addition, through our network of preferred suppliers, we can set up and coordinate your catering arrangements whether it be crew meals, a group charter or a very specific VIP request.

Ground Transportation

The journey rarely ends with the landing of a flight. Whether you require a self-hire car or an escorted coach, we can set up and coordinate your transport requirements. Let us use our knowledge to ensure that you get the best possible connection for your passengers or crew.

Security & Supervision

We can establish standard security procedures or customise procedures to your own company specifications. Please feel free to contact us for further information.

Feedback

Jet Services International has a long history of managing a proactive quality assurance program called Feedback. In practice, JSI gathers information from Flight Dispatchers on the performance of JSI’s Operations personnel, agents and providers around the world.

Customer Service Agents are based at our London Operations Control Centre, contact pilots and / or Operations staff post-trip and ask specific questions about the accuracy and quality of the services provided. Below is a sample of what may be addressed:

Quality of Service:

• Jet Services International Operations
• Agents / Supervisory Agents
• Handlers, Fuelers, Caterers
• Hotels
• Ground Transportation
• Customs / Immigration
• Aircraft & Personal Security Services

Accuracy:

• Flight Plans
• Weather
• Delivery of briefings
• Billing Statements